Twitter responses matter so get thy tweet on.

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twitter example for government

If people Tweet to you...

If you would like to lead an army of Twitter followers (like those who follow @Hootville) you will need to do more than just tweet messages out. You will have to show that you really give a damn about communicating via Twitter by respond to incoming tweets. 

Of course this means you will have to monitor Twitter closely. Well you already check reception, the phone, emails and the mailbox so monitoring Twitter should not be a great burden. Should it? Imagine getting this tweet above. Best advice:

  • Respond and respond quickly, preferably via a direct message. Or…
  • Suggest immediately via twitter that the tweeter telephones you. better tweet back. Quicksticks.




Do something – and do it fast. And if this seems new or strange, get used to it as more and more people will be tweeting you. There will be lots more advice like this as part of our upcoming Social Media Savvy 101 webinar.

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