Blog Archives

Bounce rate demystified

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how to lower your bounce rate

So named because of his notoriously high bounce rate.

This post explains bounce rates and description tags. Those of you who dare to keep abreast of your website stats may have puzzled over the “bounce rate” stat.

Sure we understand it’s people who came and left but how quickly must they leave to be counted as a bouncer? And how should we feel about a 39% bounce rate? Hurt? Resigned? Hungry?  Actually hunger is not a feeling. Even if you don’t read the rest of this article you have learnt that much.

Bounce rate may be a sign that the visitor did not get what they expected or wanted. If your traffic is weak and your bounce rate is high you may simply need to improve your content – more words, images, information, videos, links and the like. Try this and review your bounce rate in a month or so.

Note: if your visitor comes to your site and leaves from the same page without looking elsewhere it counts as a bounce. But who is to say that the visitor didn’t find what she wanted before departing? One way to investigate this is to look at your the average amount of time spent on the page or post. A high bounce rate with a correspondingly short time spent on the page or post is a bad sign.

But what if your content is pretty good, traffic flow to the page relatively plentiful but your bounce rate is high? This means that plenty of people are being referred to the page by Google for certain search terms but are then disappointed with your content and leaving. Something is array. How to lower your bounce rate? One option – try inserting or editing your description tag.

What is a description tag?

what is a description tag?

One in three results reveals a good description tag.

When you create a post or page for your site you have the option of inserting a description tag. It literally should describe the content of the page.

Google uses this content to add some text to its search results (in yellow on the left) explaining to the searcher what she will find by clicking the link. The middle result is the best by far. The top and bottom probably don’t have tags and thus Google has tried to improvise content from the text it finds on the page. Not good.

what is a bounce rate

Our tag for this post.

Your description tag should be accurate and alluring, written as normal English and last 150 to 160 characters. Your new description tag may increase or decrease traffic but should certainly decrease your bounce rate as the traffic you receive will be better qualified. No surprises for the visitor = lower bounce rate. Customers love to get what they came for.

Description tags are optional and often get forgotten by website developers who don’t care or marketers who just don’t know. This is not OK as description tags are very important for Google rankings. Here’s our description tag for this very post.

Your CMS should easily allow you to add description tags when creating content. You can always go back and add suitable tags to all your content. We cover this stuff in Online Savvy. (Originally published in 2011, updated May 2016.)

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Analytics Savvy 101 announced

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Analytics Savvy 101

Tuesday June 12 from 10am to 11.30am. 

Got a website? Of course. Got Google Analytics? Sure. Look at your Analytics regularly? Kinda. Constantly use Analytics to improve your website’s perfomance? Well…

google analytics advice

Place your website into analysis.

Well it’s about time your all important online investment was given some adult supervision. Learn how to get the most from Google Analytics in our 90m webinar. Agenda: 

 

  • meet the Google Analytics dashboard;
  • de-jargonning and defining terms such as “bounce rates”;
  • benchmarking – what expectations are reasonable?
  • tracking the performance of your social media endeavours;
  • monitoring your website’s vital signs;
  • using Google Analytics to improve search engine results;
  • some clever reports to impress bosses;
  • how GA can help boost purchases and donations;
  • quarantining your colleagues’ activity from the stats;
  • finding your site’s cul de sacs and abandoned areas.

All the details right here.

Join: Jean Hailes Foundation for Women, University of Melbourne, Community Sector Banking, Cancer Council Victoria, Australian Physiotherapy Association, Tasmania Landcare, Barwon Water, Benetas, Diabetes Australia, Victoria, Alzheimers Australia Victoria. 

Your website is surely your biggest communications tool. It’s also the easiest to dramatically improve. Google Analytics helps you do this.

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Use Google Analytics to track your social media

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Google Analytics dashboard

The truth, the whole truth and...

If you have a website you need to measure its performance. Duh.

Chances are you use Google Analytics, (left) which is free and effective though there is a delay in its results which can be frustrating if you want to know if the tweet you just sent out has lead to a spike in web traffic.

Anyhow now Google Analytics can also measure your social media stats as this article from the always helpful SocialMedia Examiner attests.

Mind you…just how many of us check our stats more than…quarterly? These are the sort of tough questions asked in Online Savvy 101.

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